brojet is committed to providing a safe, fair, and enjoyable gaming environment for every player in Bangladesh. We believe that gambling should always be a form of entertainment — never a source of financial stress or personal harm. This page outlines the tools, resources, and support mechanisms we provide to help you stay in control.
Our Commitments
Every brojet account requires identity verification before the first withdrawal is processed. We use KYC checks including NID and passport validation to ensure no player under the age of 18 can access real-money gambling on the platform.
Set daily, weekly, or monthly ৳ BDT deposit caps on your brojet account at any time. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling period to ensure decisions are made thoughtfully.
If you feel your gambling is getting out of hand, you can request a self-exclusion period of 30 days, 90 days, 6 months, 12 months, or permanent closure. During exclusion, your account is suspended and you will not receive any promotional communications.
A time-out is a short break from gambling — available for 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account is temporarily suspended. Unlike self-exclusion, a time-out can be lifted once the selected period has expired.
Enable session time reminders on your brojet account to receive on-screen notifications after 30, 60, or 90 minutes of continuous play. These pop-ups display your session duration and net balance movement so you always have an accurate picture of your session.
Our player support team is available around the clock, every day of the year, Bangladesh Standard Time (BST, UTC+6). If you or someone you know is struggling with gambling-related issues, reach out immediately at [email protected] — we treat every responsible gaming request with the utmost priority.
Understanding the Basics
Responsible gaming means enjoying casino games, sports betting on cricket and other markets, and slots as a leisure activity — with clearly defined personal boundaries around time and money. It means understanding that the house always has a mathematical edge, that no strategy guarantees a win, and that chasing losses is one of the most common paths to problem gambling.
At brojet, we define responsible gaming as a shared commitment — between the platform and the player — to ensure that gambling remains enjoyable and within each individual's personal and financial means. We fund, build, and maintain a full suite of player protection tools so that every registered player in Bangladesh has immediate access to the controls they need.
Gambling problems do not discriminate by income, age, or experience level. Research consistently shows that problem gambling can affect anyone. The earlier a concern is identified and addressed, the better the outcome. brojet's responsible gaming framework is designed to surface early warning signals and give players effective, friction-free tools to act on them before problems escalate.
The brojet Responsible Gaming Pledge
No player under 18 may open a real-money account. Age checks are mandatory at registration and before any withdrawal is processed.
Deposit limits, loss limits, and wager limits can be applied to any account immediately — at no cost and with no bureaucratic delay.
A self-exclusion request submitted to our support team takes effect within one hour of confirmation. No marketing is sent to excluded players.
Every brojet support agent receives responsible gaming awareness training and knows exactly how to escalate a player concern to our dedicated player protection team.
Players who are self-excluded, on a cooling-off period, or flagged by our internal responsible gaming monitoring system are immediately removed from all promotional communications.
For players who need help beyond what brojet can offer, our support team is ready to provide referrals to free, confidential counselling and support organisations.
Take Control
All tools below are available at no cost to every registered brojet player. To activate any of these controls, log in and visit your account settings, or contact our support team at [email protected].
Cap how much you top up your account
Take a short break from the platform
A longer, stronger break when you need it
Stay aware of your session activity
Protect your bankroll with spend controls
Permanently close your brojet account
Know the Signs
Problem gambling often develops gradually. Many players do not recognise the signs until the issue has already begun to affect their finances, relationships, and mental wellbeing. Being aware of the following warning signals can help you — or someone you care about — get support at the earliest possible stage.
Gambling with money set aside for rent, bills, or daily essentials such as food or transportation
Chasing losses — continuing to play in an attempt to recover money already lost
Feeling irritable, anxious, or restless when not gambling or when trying to cut down
Lying to family members, friends, or colleagues about how much time or money is spent gambling
Borrowing money, selling assets, or taking out loans to fund gambling activity
Neglecting work, studies, or family responsibilities because of time spent gambling
Gambling as a way to escape personal problems, stress, or difficult emotions
Repeated failed attempts to control, reduce, or stop gambling despite wanting to
Check Yourself
Honest answers to these questions can help you assess whether your current approach to gambling remains healthy. If you answer "yes" to two or more of the questions below, we strongly recommend using brojet's player protection tools or speaking to our support team.
Play It Smart
Decide on the maximum amount in ৳ BDT you are comfortable losing before each session. Treat it as the cost of entertainment — not as an investment. Once your budget is gone, stop and log out.
Decide how long you will play before you start — and stick to it. Use brojet's reality check feature to receive automatic reminders. Extended sessions increase the risk of poor decision-making and compulsive play.
A losing session is a natural part of gambling. The urge to "win it back" is one of the strongest drivers of problem gambling. Accept losses as part of the experience and walk away when your session budget is spent.
Step away from the platform between sessions. Spend time with family, enjoy cricket in person, or pursue other hobbies. Gambling should be one small part of a balanced lifestyle, not a primary daily activity.
Keep your brojet Login credentials private. Use a strong, unique password and enable two-factor authentication where available. Never share your account with another person, regardless of their relationship to you.
All casino games — including slots, live dealer, and Treasure Boat Fishing — have a built-in house edge. No system or strategy can guarantee a win. Play knowing that outcomes are determined by certified random number generators.
Avoid using gambling as an escape from personal, financial, or emotional problems. Decisions made under stress or while emotionally distressed are more likely to be impulsive and harmful to your financial wellbeing.
If gambling is affecting your relationships, finances, or mental health, talk to a trusted family member, a close friend, or a professional counsellor. Opening up is often the most important first step toward regaining control.
Get Support
If you believe your gambling is becoming a problem — or if you simply want to put stricter controls in place before any issue develops — brojet's support team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6). We treat every responsible gaming enquiry with full confidentiality and absolute priority.
To request a deposit limit, loss limit, time-out, self-exclusion, or full account closure, simply email our support team at [email protected] with the subject line "Responsible Gaming Request" and a brief description of the action you wish to take. Our team will confirm receipt within 2 hours and execute the requested action within the same business day.
All responsible gaming requests are handled by dedicated, trained agents — not automated systems. Your request will never be delayed, minimised, or questioned. brojet will action it promptly and professionally.
Parental Controls
brojet is strictly an 18+ platform. Every registration requires date-of-birth entry, and KYC verification confirms age before any withdrawal is processed. However, brojet also encourages parents and guardians to take independent steps to prevent underage access to online gambling platforms.
Use built-in parental control features on Android and iOS devices, as well as Windows and macOS, to restrict access to gambling websites at the operating system level. These controls can block categories of websites or specific URLs entirely.
Many home routers support content filtering that can block gambling-related domains across all devices on the network. This is an effective household-wide measure, particularly useful in family homes where multiple devices are shared.
Never share your brojet Login username or password with anyone in your household, including older teenagers. Use a unique password that cannot be guessed, and log out fully after every session on shared devices.
brojet offers hundreds of games across cricket betting, slots, live dealer, fishing games, and more — all designed for entertainment. Set your limits, stay in control, and play only what you can afford to enjoy.